Your game account is linked with a user name or an e-mail address. Enter the user name or e-mail address and click on «Next». We will then send you a link which you can use to have your password reset.
If you do not know your user name or the e-mail address used, please contact the Customer Service Centre via e-mail kundendienstcenter@swisslos.ch or on the following number 0848 877 855.